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Frequently Asked Questions

Have a question about Metropolitan Heating and Cooling?

Every job is based on it’s merits. When quoting your job, we’ll tell you exactly how much time will be required for your circumstance, prior to any commencement. If the time is not suitable, we’ll simply reschedule a time at your convenience.

Every Metropolitan Heating and Cooling technician is a registered plumber, gasfitter, HVAC technician or electrician. In addition, the company is qualified to perform specified building, roofing and electrical work.

You can find license numbers on our About Us page.

Wherever possible we aim to get to your home within 1 hour of your call. However if you have a preferred time, we can schedule a time that suits you.

Yes we do! You can take advantage of our $0 deposit, interest free payment options, and we now also accept Zip Pay.

Yes, we operate 24/7 all year round, including all public holidays, and we don't charge extra for after hours attendance.

So whatever time you need us, we can be there!

Yes, all our technicians have facilities to accept MasterCard, Visa, American Express, Cheque and cash on-site.

Yes, we offer a 12 month warranty on all workmanship, parts and materials supplied and installed by us. We also have a $20 million public liability insurance for your added peace of mind.

Yes of course! We have state of the art dispatch and van tracking technology, so we can give you a courtesy call when your technician is half an hour away.

You can use our simple web bookings form located here. We'll call you with confirmation in less than 3 minutes!

When you choose Metropolitan Heating and Cooling you never have to worry about nasty surprises on your bill. When our friendly technicians attend the site, they will carry out a full assessment and provide you with a fixed price for your job.

Yes! Just call the team on 1300 175 989 or use our web bookings form.

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Finance options** heating and cooling with trusted pay later options

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Need Your Heating and Cooling Serviced Today?

Need Your Heating and Cooling Serviced Today?

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25 years

Emergency Service

Available 24/7*

25 year

Interest Free Options

$0 Deposit**

What Our Happy Customers Have to Say

Better service starts here

5 stars rating

Our heating and air con stopped working, so we had Metropolitan come out to look at it. Joe gave it a service and got it working again. Great work, thanks again!

Mark - WA
5 stars rating

Tyson was prompt, polite and pleasant. He was also able to fix my aircon problem quickly and was very knowledgeable about the issue. I would contact him again.

Helen - SA
5 stars rating

Had Ferris attend and service my air conditioner. He did a fantastic job, explained everything and it’s working like brand-new now. Happy with the service.

Johnson - VIC
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